Completeness: Quality for the 21st Century

 399.00 899.00 (-56%)

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Crosby’s previous bestsellers–a total of 1.75 million sold–have defined the concept of quality management. Now, in this timely and accessible book, he presents a future-oriented program that adds important new elements to the basic quality-management equation. Filled with down-to-earth advice, practical case studies, and fascinating scenarios.


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Weight 0.5 kg
Dimensions 8 × 5 × 0.5 cm
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Completeness: Quality for the 21st Century

 399.00 899.00 (-56%)

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